PRIVACY POLICY
Effective Date: April 23, 2026
Website: cm-handyman.co
Company: CM HANDYMAN LTD
Email: contact@cm-handyman.co
1. Introduction
CM HANDYMAN LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of personal data:
- Name
- Phone number
- Email address
- Address (if required for service)
- Details about your appliance or repair request
- Website usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
- Provide and manage our repair services
- Respond to inquiries and booking requests
- Communicate with you about your service
- Improve our website and customer experience
- Comply with legal obligations
We do not sell or rent your personal data.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interests (e.g. improving services)
5. Data Sharing
We may share your data with:
- Service technicians and contractors
- IT and hosting providers
- Legal authorities (if required by law)
All third parties are required to respect your data and process it securely.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Request correction
- Request deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise your rights, contact: contact@cm-handyman.co
8. Cookies
We use cookies to improve your browsing experience and analyze website traffic. You can manage or disable cookies in your browser settings.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
12. Contact Us
CM HANDYMAN LTD
243/3 Leith Walk, Edinburgh, EH6 8NY, United Kingdom
Email: contact@cm-handyman.co